1. Information We Collect

a) Personal Information

When you fill out a form, book a call, or sign up for services, we may collect:

• Full name

• Email address

• Phone number

• Business details

• Social media or messaging app handles (e.g., Discord username)

b) Project Information

We may collect information related to your AI needs, including but not limited to:

• Service or product descriptions

• Contact Information

c) Payment Information

All payments are processed securely via trusted third-party payment processors (e.g., Stripe).
We do not store or have access to your full card or banking details.

d) Technical Information

We may collect limited device and usage data (e.g. browser type, time on site) to help improve our website and performance.
We do not use cookies or track personal browsing sessions.

2. How We Use Your Data

We process your information for the following purposes:

• To deliver and manage your AI agents

• To communicate with you regarding support, feedback and testing

• To manage internal workflows and assignments

• To send updates or marketing content (only if you've given consent)

You can opt out of marketing communications at any time by clicking “unsubscribe” or emailing us directly.

3. Legal Basis (Under UK GDPR)

We process data on the following grounds:

• Contractual necessity: To deliver your requested service

• Consent: For marketing or optional form fields

• Legitimate interest: To improve service delivery

• Legal obligation: When required by law

4. Your Rights (UK & EU Residents)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the data we hold about you

• Correct inaccurate or outdated data

• Request deletion of your data ("right to be forgotten")

• Restrict how your data is processed

• Object to the use of your data for direct marketing

To exercise any of these rights, email us at: help.wxagents@gmail.com

5. Data Storage & Security

We use industry-standard tools to protect your data:

• Limited-access project dashboards

• Role-based access control in our team

• Secure billing and payment platforms

• Encrypted communication tools

While we take reasonable precautions, no method of transmission is 100% secure.

6. Third-Party Services

We may share limited data with GDPR-compliant third-party services solely to:

• Manage bookings, onboarding, and communication

• Facilitate payments

• Improve analytics and internal processes

We do not sell or rent your data to any third parties.

7. Marketing & Messaging

By submitting your email and/or phone number on any of our forms, you consent to receive marketing messages, follow-ups, or important service-related updates via email or SMS.
You may opt out at any time.

8. Data Retention

We retain client information only as long as necessary to:

• Deliver and support our services

• Comply with tax, accounting, or legal requirements

• Maintain client relationships

You may request full deletion at any time unless restricted by legal obligations.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted personal information, contact us to have it deleted.

10. Policy Updates

This policy may be updated occasionally to reflect changes in the law or our business practices. Updates will be posted on this page, and major changes will be communicated directly to active clients.

13. Contact

For support, questions, or legal matters:
help.wxagents@gmail.com